Step 1: Inspection and Pickup

Schedule an appointment with us and we will send a professional to pick up the rugs from your location in Long Island. The technician will inspect the rug with you and will show you the existing damage – if any. He will also tell you if we can repair the damage or not. The rug will then be taken to our facility.

Step 2: Vacuuming Your Rug

Our professionals will vacuum the rug or carpet to remove all the debris and all the dirt. The tools we use are safe, so your rug will not be damaged in any way.

Step 3: Preparing the Rug for Washing

Our experts will test your rug, its colors and its fibers using a standardized procedure. This way, we can choose the best cleaning procedure and the most effective cleaning products to use.

Step 4: Cleaning Your Rug

Rug cleaning is difficult, especially when you do it by hand. Yes, we really do hand-wash ALL rugs and carpets. Out skilled experts use the correct techniques that are best suited for each type of rug. The results are breathtaking from the first try and all the stains are removed.

Step 5: Drying Your Rug

Next, we will dry the rug completely. Don't worry, we won't use industrial dryers to do this. We know how damaging these machines are, so we avoid them completely. This is why you can be 100% certain that no harm will come to your valued rugs.

Step 6: Repairs and Final Inspection

We can perform the rug repair or rug restoration procedures only after the rugs are 100% dry. After these are completed, each rug and each carpet need to pass a final inspection. If any stains or spots are found, the whole cleaning process is repeated. We do this until the item is perfectly clean. We value your time and money.